The Future of Church Analytics

Performance Dashboard and Interactive Reports

Healthy churches grow, and as they grow, it’s becomes harder for leaders and staff to keep up with what’s happening in the church. Key church analytics on giving, attendance and serving are critical to monitoring church health.

Seeing results quickly and easily means that church leaders can make decisions efficiently. It’s also important to see contributing factors and trend changes in order to dig into details so you can take immediate action to correct or enhance the results of your ministry.

In a 2014 survey done at Strata + Hadoop World conference, 84% of business leaders said they need to blend four or more data sources/reports and nearly half reported that they have to blend 8 to 15 sources! Challenges like this lead to delays in decision-making and inhibit your ability to take action.

That’s why we’re working on two solutions that will present key performance indicators to church leaders in areas that truly indicate ministry impact like giving, attendance, baptisms and more. This functionality will be released this year to all premier users.

Dashboard

Dashboard ChMs AnalyticsSenior Pastors are often focused on teaching and casting vision for the church. They frequently rely on others to provide key metrics on performance. In order to do this, church admin must pull various core reports and build a dashboard for the Senior Pastor. Often times, these reports may not dive as deep as the Senior Pastor would like. It can also be a challenge to integrate key ministry performance data together in order to get a holistic view of what’s happening. This can delay decisions by weeks or even months while data is being collected and massaged into usable reports.

The NEW Dashboard will present key metrics in a responsive web format that’s easy to understand and requires no training or report expertise. Data will be complemented with trend charts and contain period comparison views by week, month, quarter or year to assist senior leaders in understanding the broad trends within the key metrics.

Have your own unique key metrics? Not a problem. The Dashboard is customizable based on the information you want to store within your database.

Having the key performance data of your church at your fingertips means that you’ll have the ability to quickly learn and act on the challenges and opportunities that face your ministry.
Interactive Reporting

Today, churches primarily rely on Fellowship One’s complex “Core Reports”. These reports are widely used by Fellowship One experts to answer a variety of questions through a series of filters. Unfortunately, their complexity makes them unsuitable to the typical senior pastor and even many executive pastors.  That’s why we’re inventing a new reporting solution that will give church leaders an easier way to gain insight.

Coming this year, we will activate Interactive Reports focusing on three key areas:

  • Giving
  • Attendance
  • People

This interactive reporting environment will allow users to start with data and then drill into the details that warrant a closer look or apply filters to segment data into sub-groups, like payment type, activities, or age.

Here’s a brief explanation of more features within Interactive Reporting:

  • Rather than starting with a form, you start with data that can be easily modified or filtered.
  • Modify your own filters or bypass filter selection on report entry
  • Modify row and column grouping to fit your reporting needs
  • Save new reports by name after modifying from defaults
  • Instantly make highly formatted, print-ready reports
  • Export precisely what is being viewed on the screen to XLS, XLST, CSV or PDF file
  • Included “Filters Used in Report” section on each view so that the data is easier to interpret and modify as needed
  • Reports will automatically generate, reducing your wait time.

With the NEW Interactive Reporting and legacy Core Reports, it has never been easier to get the meaningful data you need in order to make decisions that create a positive impact in your communities.

What’s Next?

These new enhancements are just the beginning of our reporting platform upgrades. While you’ll be thrilled with the initial additions to our ChMS reporting, you’ll be continuously pleased with the enhancements coming down the pipeline.

Our goal is for you to be able to mine your most important and relevant ministry data in minutes. One of the most important things we can do is help you measure your efforts and make decisions that have a positive impact on your ministry and community.

Fellowship One: Looking to the Future

At ACTIVE Network, we aim high and are constantly looking ahead. Take a look at this short video and you’ll see what we mean.

While our customers anxiously await new enhancements and features, we’ve been investing heavily in building the best technology platform available to churches today. It’s one of the ways we guarantee the world’s highest level of security and reliability to our customers, and it puts Fellowship One in position to support some exciting new developments. And we’ve just ramped up a team of 28 developers and supporting staff (total 54) for implementing the new enhancements, fully 300% more than we’ve ever had!

In the past year, we’ve delivered some exciting features. If you haven’t tried them yet, we encourage you to do so.

  • New and improved activity workflow
  • Easy-to-use F1 Touch app for iPhone
  • Updated Check-in resolution
  • Multiple InFellowship enhancements
  • Responsive design for Small Group attendance, Giving, Registration
  • Registration 2.0 – now in Beta. (To participate, contact your Account Manager.)

In our recent Q2 Product Virtual User Summit (at which 46% of the attendees were in administrative roles and 31% were in financial roles), we asked what challenges the attendees were most focused on. They indicated the following:Product Blog chart 1

The next phase of our product journey addresses these concerns and more. Two key areas we can’t wait to get you’re your hands will provide:

  • New technology that lets Pastors see key ministry results and identify opportunities to enhance or make changes and allow for even greater ministry effectiveness.
  • New tools to help volunteers be more effective as they serve in your ministry and build relationships with each other.

You may have seen our leadership blog announcing three of the top enhancements, but we wanted to take the time to dive a little deeper for our customers.

Our upcoming blog posts will be dedicated to delivering more information on the future innovations coming for Fellowship One churches. We’re inviting you to look ahead with us and see what’s in store as we create new technology that frees you up to do ministry, connect with people, and fulfill your church’s vision.

 

 

Roadmap Poll

In the last quarterly review, we referenced the product polls we took in 2013 and again in 2014, in an effort to better understand what our customers value most. The poll doesn’t dictate the roadmap per se, but it’s a valuable reference for us as we build out strategies. Come spend a few minutes with me to review:voting

  • 2013 Poll Results
  • 2014 Poll Results
  • 2014 Product Updates

Continue reading «Roadmap Poll»

2014 Dynamic Church Roadshow Recap

Are You Ready To Host A Roadshow in 2015?

Fellowship ​One ​is ​looking ​for ​host ​locations ​across ​the ​United ​States ​and ​Canada ​to ​partner ​with ​in ​2015. ​Hosting ​a ​RoadShow ​is ​easy—you ​provide ​the ​facility ​and ​a ​few ​technical ​needs, ​and ​we’ll ​handle ​all ​the ​planning! There are many benefits to hosting. Learn more by filling out the following form.

Fellowship One Releases, November 2014

Our Fellowship One development team continues to work hard building features and enhancements. Here are a few of the features we released this week that will positively impact your day-to-day.

Give Without an Account

A few weeks back, our team released the option to give online without having to create an InFellowship account. This was a big win for many churches because it allowed you to receive funds and donations from people who were not members of your church.

With this release, Fellowship One will now cross referenced the  first name, last name, and email address with existing records to see if there is a unique match. The only requirements is that they must be unique to the system.
To learn more on how to use this feature visit the support article from our help center.

GWA-1

InFellowship Login with Telephone Number

InFellowship now allows login using a mobile number in place of the username. If a cell phone number is unique to the individual (meaning it’s not on another individual’s record),  it can be used in place of an email address to login to InFellowship. If the number is on more than one record it will result in an error.

This is helpful for anyone who has difficulty remembering the email address (many of us have multiple email addresses) used when creating an InFellowship account. Phone-1

Groups Span of Care Attendance

We’ve expand the ability to take group attendance to Span-of-Care owners within InFellowship. The Span-of-Care role is designed to allow leaders in the church to care for multiple group leaders. This is one more way that they can access and facilitate those groups.

Responsive Design for InFellowship Attendance History

When Group Leaders or Span-of-Care owners access InFellowship to see real time stats on groups and attendees they can now do it from their mobile device.

We will continue working through all of InFellowship to add responsive design that enhances members experience when they use any mobile device

.Attendance-4   Attendance-3   Attendance-2

Automating Your Pledge Drives

Free Up Valuable Resources by Automating Your Pledge Drives

With the holidays fast approaching, this is where we begin to see a ramp-up in the number of pledge drives created. You are probably thinking of making a pledge drive (or may have made one already!). We all know that manually entering and managing numerous contributions to various pledge drives can take up a lot of time, as well as resources. In today’s world, we are always looking to make things faster and easier. Your church should be no exception.
We wanted to bring to your attention that fact that you can automate your pledge drives in Fellowship One!
This means that you will no longer have to manually enter in contributions. You can now let the software automatically attribute contributions to the right pledge drives.
What does this mean for you?
Well, this will now free up your time, as well as your colleagues’ time to focus on other Church initiatives. You can even decide to devote more time to plan and promote your pledge drive, rather than having to worry about the administration aspect. With more time put towards promotion, there is a chance that your pledge drive will attract more donors in this way. As we mentioned, the holidays are a busy time for your church, so extra resources to focus on other things is a big bonus.
You can read all about your pledge drive automation options in this Help article.
So, we hope that with your newfound free time, you are able to enjoy this period leading up to the holiday season!

More Mass Action for Assignments

One of the great features of Fellowship One is the ability to perform a mass action. This could range from sending a communication to hundreds of your members or updating the records of many with a single click.

By popular request, we have added two additional mass action features to the Assignments list. This is the ability to delete and email members directly from the assignments overview page (Ministry>Assignments>View All). Continue reading «More Mass Action for Assignments»

Don’t Let Velocity Settings Stop December Donors

While it may not feel like Christmas just yet, it’s most definitely time to start thinking about the giving season! Especially as it relates to year end contributors and your payment processing capabilities. That’s why every year around this time, we like to remind our churches to take a look at their velocity settings and make sure they are setup to receive the year-end donations that will undoubtedly be coming your way.

Keep reading to make sure you’re in the clear.

Continue reading «Don’t Let Velocity Settings Stop December Donors»