What Does a Customer Success Manager Do Anyways?

CSMblogPic 1024x683 - What Does a Customer Success Manager Do Anyways?

This is a great question! Depending on the industry and the company, you may get very different answers.

While there is an “official description” on the FellowshipOne website, today I thought I would share my personal perspective of what it means to me having been a Customer Success Manager at FellowshipOne for over four years.

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