Customer Support

This is the place where all Fellowship One customers can share ideas, learn, and get help.

Education Offerings

We provide a variety of learning opportunities to meet your needs.


The Help menu will provide easy access to four key resources:

1. Online Help
2. F1 Learning Center (NEW!)
3. Support Site
4. Support Request Form

Be sure to log in and visit our new F1 Learning Center for the latest in product training available from our Education Team.

Get Certified!

To use the full potential of Fellowship One we highly recommend our certification program.

Featured Training Videos

Watch the video
Church Directory View

1:17 min. runtime

Church Directory View

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Creating Group Email Templates

19:03 min. runtime

Learn how to create group email templates and share them with other users.

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Watch the video
Enabling Church Directory

1:11 min. runtime

Church Directory Enabled

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Watch the video
Opting Into Church Directory

1:07 min. runtime

Opting Into Church Directory

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Regional User Groups

Connect and learn with other users in your area.

Free Services

Videos, interactive lessons, step by step guides, quizzes, and online Q&A sessions.

Get Support

Is something not working as expected? Update your support ticket or open a new one and we’ll get back to you within 24 hours.

Paid Services

Need to speak with someone, make sweeping data changes, get personalized training, or get certified?