Customer Support

This is the place where all Fellowship One customers can share ideas, learn, and get help.

Free Services

 Account Management

Our Account Management team is your personal concierge to Fellowship One and will ensure you're using it to its fullest potential. Through one-on-one consultation, they will help you find the best resources available for your situation. In addition, if you have questions about your account or contract, they have all the answers. To meet your Account Manager contact FaithAccountManagement@ACTIVEnetwork.com

Meet your Account Manager

 
   

  Online Q&A

Want to ask the experts a question? Join us each week for an open Q&A session on different Fellowship One topics. These sessions are conducted via desktop sharing technology (GoToMeeting) so you can attend right at your desk! The sessions are available at no charge and the informal format allows you to cover a wide variety of questions.

Still not finding the answers to your questions?

Regional User Groups

Connect and learn with other users in your area.

Free Services

Videos, interactive lessons, step by step guides, quizzes, and online Q&A sessions.

Get Support

Is something not working as expected? Update your support ticket or open a new one and we’ll get back to you within 24 hours.

Paid Services

Need to speak with someone, make sweeping data changes, get personalized training, or get certified?