Customer Success Management Team

Our team is here to help!

  • Convert customers into partners, helping them grow their ministries
  • Primary business contacts for churches,connecting them with other functional teams
  • Touch all internal departments: ProfessionalServices, Support, Billing, Education, Development, Marketing
  • Internal advocates for customers
  • Communicate needs to development team,marketing, and advise product road map
  • Initiate strategic conversations and account reviews to guarantee church partners are utilizing the product adequately, receive information about additional features and products available, and gain access to the appropriate consulting and education
  • Engage key customers by coordinating beta testing groups