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Lark Corbitt
F1 Champion
7 posts
Changes in Weblink Login - Multiple Emails on accounts & household vs. Individual
I have a question. In the FAQ it states that if more than one person in the family has the same email address, then it will not match to the account and the person will have to complete a new account record. Way before you guys created the ability to select "parents of selected" to send emails, we always had to enter emails for all the kids. So most of our families have the same email attached to many family members. So does this mean that most of our families will need to create all new records and we will have to merge them all?
Is there a way to clean up all duplicate emails before this goes active?
Also, what if they use a household email vs. an individual email? If there is the same email used for household and individual will that not "match". What if it's only listed as household but not as any individual accounts will it match?
Thanks,
Lark C.
StoneBridge Church
The Woodland, TX
Lark CorbittF1 Champion
7 posts
Comments (9)
If the email address is at the household, it will not match it. If the email address is associated with more than one person it will not match it. Both of those statements are the behavior when someone creates an account for the first time using the new account creation piece. If the member already has an account and is simply converting it, you will never get a duplicate. It will only allow one person to claim the shared email address while the second person in will simply have to provide a different email address.
No duplicates for conversion (those with an existing account) EVER.
No duplicates for new accounts when there is only one person using that email address; for your situation you may not see as much benefit as others. The good news is: today we create a duplicate every time, after this release the worst case scenario is the same, but the best case is no dupes.
Thanks Curtis.
Yes, I do understand and agree that in the long run this will help us quite a bit with merging. It just may cause alot of work in the short term, and I'm trying to understand any issues and calls we may get so I can prep the ladies who answer the phone with ways to resolve issues and why things are happening. I tested it this past week in the staging environment, but am now trying to test it live and it isn't up for our weblinks. I assumed it would be active as of the midnight updates last night. Is there an estimated time today when I can start testing it?
Lark
And thank you for that good explanation reguarding existing accounts, I now understand that the multiple email issue is only for NEW accounts, not existing accounts. We'll make sure to only enter email addresses once when putting in new people. That will help alot.
But I was still wondering about the time. I was looking all around to see if I could find any update on the release, but hadn't seen anything yet.
The release was delayed until November 17th. That is why you aren't seeing it to test it this morning. I know about this from an email that went out to all Fellowship One Champions yesterday. I can send you a copy if you want.
Thank you so much for letting me know. Yes, I'd love to get that email. Please send it to corbweb@earthlink.net
Lark
If you are the F1 Champion (or one of them), make sure you identify yourself as one on the Admin side of Fellowship One. Find it at: Admin>Church Setup>Church Contacts
You can have as many F1 Champ's as you wish and by doing that we will send you pre-release notes, down time communications, and delay notices.
Thanks Curtis!
Lark
I have a member who is changing their email address and needs their InFellowship ID to change with it. How can I do that for them or what do they need to do?
Are you using Groups 2.0? If so, when they are signed in to Groups 2.0 they can click the 'Account' link on the top and modify their sign in email address there.